Rates & Insurance


Intake Appointment: $125 for the 50-minute intake appointment and follow up paperwork
Individual Therapy: $125 per 50-minute session
Couples or Family Therapy: $125 per 50 minute session for up to two people present


Because I operate from a wellness model and not a model based on pathology, diagnosis is not at the forefront of my practice. For this reason, as well as importantly for your privacy, I do not accept insurance for my services. While I do not accept or work directly with insurance providers, if you want to seek reimbursement through your insurance company, I can provide you with a monthly statement or "Super Bill". If you are interested in receiving services at The Nest and plan to request possible reimbursement from your insurance provider, it is important that you contact your insurance company prior to services in order to determine:

  • If your insurance covers "out-of-network providers" (typically PPO insurance plans)
  • What is the rate of reimbursement are on your plan (how much you can count on for reimbursement) and are there limitations
  • What specific details the insurance provider requires to have included on the Super Bill. Does your provider require a diagnosis for reimbursement of services?


It is important to keep in mind that health insurance is diagnosis-driven, meaning that most insurance companies will cover therapy only if the client is given a billable diagnosis. If a client does not currently present with a diagnosis, or if I assess that the client does not meet the criteria for a diagnosis, insurance cannot be billed. However, many clients using a cafeteria plan of pre-tax medical spending, can request a Super Bill from me and this Super Bill may allow the client to use the established tax free benefit without needing a diagnosis (please check with your provider in advance to clarify your benefits).

Reduced Fee

Reduced fee services are available on a limited basis.


Payment is due at the beginning of each session. Methods of payment accepted at this time are: 

  • Zelle bank transfers
  • Cash (Please pay cash in person and never mail cash).
  • Personal or Bank Checks (Checks for therapy services are made out to: Shelley Balla-Hawkins or The Nest: A Gathering Place).
Cancellation Policy

Your appointment time is established and held especially for you. If you do not show up for your scheduled therapy appointment, and/or you have not provided at least 48 business hours advance notice, you will be required to pay the full cost of the session.

Schedule Online

Request a therapy appointment online here.


I look forward to hearing from you!